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FAQs

FAQs: the questions we get asked

Short answers to the common ones. If yours is not here, call or email.

General

About HoneyBot

Where we are, how we work and what to expect.

A boutique technology company on Auckland's North Shore. A small core team covers websites, SEO, automation, AI, containers, DNS, email, Cloudflare and custom software.

North Shore, Auckland. We work with small and medium businesses and sole traders across New Zealand, in person around Auckland and remotely elsewhere.

Extended business hours, 6am to 9pm, seven days a week including weekends, with a same-day response.

Request a call or email [email protected]. Describe what you need and we will tell you what we would do and what it would cost.

Yes. Everything we do can be done remotely.

Websites

Design and management

Building, hosting and looking after your site.

We do. Send us what you want changed and we take care of it, with a same-day response.

Yes. We start with a health check, take over the site as it is and improve it from there.

We are alerted straight away and respond the same day, between 6am and 9pm, seven days a week.

Yes. Your domain, content and accounts always stay yours.

SEO

Search and growth

How the ongoing programme works.

Usually three to six months to show results. Quick wins on titles, descriptions and technical issues can show sooner.

No. Nobody controls Google. We guarantee the work, honest reporting and no shortcuts.

A plain report of work done, changes made, visits and enquiries, search wins, uptime and next steps.

Never. We earn links from relevant, genuine sources and follow Google's guidelines.

Technical

Email, DNS and more

The plumbing, explained.

Usually missing or incorrect SPF, DKIM and DMARC records. We check and fix them, then test delivery.

Yes. We plan the switch, make it at a quiet time and keep the old setup until the new one is confirmed.

Yes, for narrow, useful jobs with a clear check. We keep a person in charge of anything important.

No. Ongoing services are month to month with 30 days notice.

Get in touch

Still have a question?

Call or email. We reply the same day, 6am to 9pm, seven days a week.

Request a call
[email protected]

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