Services
Website and IT management, looked after properly
IT management for your website, domain, DNS, email and Cloudflare: updates, backups, security and monitoring, with one person to call.
Overview
One team for the whole technical side
Websites do not look after themselves, and neither do the domain, DNS and email that sit behind them. Software needs updating, backups need testing, certificates expire, mail lands in spam and small changes pile up. When nobody owns the job, things slow down, break or get hacked.
We take it on. We keep everything current, watch it around the clock, back it up and test the backups, and fix problems quickly. Small changes are included, and we handle the supplier calls so you are not chasing a registrar, a mail host and a web host separately.
You get a clear monthly arrangement, a single point of contact and a short summary of what was done.
Who it suits
Is this for you?
If any of these sound familiar, we can help.
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Businesses with a site but nobody to look after it
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Owners who have been burnt by a hacked or broken site
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Companies whose email goes to spam or whose domain nobody can find
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Teams with several sites, domains or mailboxes to keep tidy
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Agencies needing a dependable technical partner
What we do
What our IT management covers
Updates and security
Core software, themes and add-ons kept current and tested, with a firewall, login protection and malware scanning.
Backups and recovery
Regular off-site backups, with restores tested so we know they work when you need them.
Uptime and performance
Constant monitoring with instant alerts, plus speed analysis and caching optimised so pages stay quick as you grow.
Domains, DNS and Cloudflare
Registrations, records and certificates kept tidy and documented, with Cloudflare set up for speed, security and bot protection.
Business email
Mailboxes on a provider that suits you, with SPF, DKIM and DMARC set up so your email reaches inboxes and cannot easily be forged.
IT support and changes
Small changes, advice and troubleshooting handled for you, including migrations between hosts and providers without downtime.
Quiet, constant care
Updates, backups and monitoring in the background
You hear from us when it matters, and the rest of the time your site, domain and email just work.
Behind the website
Domains, email and Cloudflare, done right
Your domain settings decide whether the site loads and whether your email arrives. We keep them tidy, documented and monitored, and fix the problems nobody else wants to touch.
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Domain and DNS records cleaned up and documented
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SPF, DKIM and DMARC so email reaches inboxes
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Cloudflare for speed, security and bot protection
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Migrations between hosts and providers without downtime
What to expect
What you can count on
Plain terms, and a real person on the other end.
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Same-day response, 6am to 9pm, seven days a week
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One team for the website, domain, DNS and email
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Month to month, with 30 days notice
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Your domain, content and accounts always stay yours
Process
How it works
01
Health check
We analyse the site, hosting, domain, email and access, and fix anything urgent.
02
Set up
Backups, monitoring and security are put in place and tested, and records are documented.
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Ongoing care
Regular updates and analysis, with problems fixed promptly and improvements made on request.
04
Report
A short summary of what was done and what is coming up.
FAQs
Common questions
Do you look after sites you did not build?
Yes. We start with a health check and take over the site as it is, then improve it from there.
What if the site or email goes down?
We are alerted straight away and respond the same day, between 6am and 9pm, seven days a week. Urgent outages are dealt with as soon as we see them.
Why does my email go to spam?
Usually missing or wrong SPF, DKIM and DMARC records, or a poor sending setup. We check and fix them, then test delivery to the major providers.
Can I cancel?
Yes. Plans are month to month with 30 days notice, and your domain, site, content and accounts always stay yours.
See a sample report
See what your monthly report looks like
A real website management report, anonymised: uptime, speed, security and what to fix next.
Get in touch
Tell us what you need
Call or email. We reply the same day, between 6am and 9pm, seven days a week.
Read more: Website maintenance, email going to spam, domain name mistakes and moving to a new host.